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Contact Us/Returns

We want to hear from you!

Our phone lines are open Monday-Friday; 9am-4pm EST: 1(844) WOOMBIE

Contact Emails

Sales/Wholesale: [email protected]
PR, Blogs and Reviews: [email protected]
Customer Service, Returns & Tracking: [email protected]
Infant Care Questions: [email protected]

Have a question for our Woombie Sleep Expert?

Shoot us a message with your baby sleep questions; we’re here to help!

E-mail: [email protected]

Return/Exchange Policy

  • Returns and exchanges are honored within 30 days of purchase.
  • Items are carefully inspected upon receipt.
  • Only 100% unwashed/unworn items will be eligible for return.
  • Returned items must be in its original, undamaged packaging.
  • Items returned that do not meet these criteria will not be refunded or returned.
  • There will be a 15% restocking fee deducted on all returns.
  • Shipping fees are non-refundable.
  • Free shipping promotion (if applicable) will be deducted from the refund.       
  • Clearance items are Final Sale.     
  • Once orders are in process, no cancellations or changes can be made. Please always provide tracking on returns as we are not responsible for items not received.

Please include name/order #. Send returns to:

KB Designs, LLC
Woombie
3130 Engineering Parkway
Alpharetta, GA 30004

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